Privacy Policy
How we protect your information
Last Updated: February 4, 2026
Introduction
AustrianCrafts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website austriancrafts.eu.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
When you voluntarily contact us via email, you may provide us with personal information such as your name and email address. We only collect personal information that you voluntarily provide to us.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website address
- Date and time of your visit
Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our site and your experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
Managing Cookies
You can control and manage cookies through your browser settings. You can also manage your cookie preferences through our cookie consent banner. Please note that disabling certain cookies may affect the functionality of our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve and optimize our website and content
- Analyze website usage and trends
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With service providers who assist us in operating our website (subject to confidentiality agreements)
Third-Party Links
Our website may contain links to third-party websites, including external resources, museums, and tourism organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your personal data
- Right to Restrict Processing: You can request limitation of processing
- Right to Data Portability: You can request transfer of your data
- Right to Object: You can object to processing of your data
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@austriancrafts.eu
Website: austriancrafts.eu